When an order is placed, customer is in full agreement with policies and procedures.
Ordering: All cake orders are done through email. Unfortunately I'm can't answer phone calls while working and or tending to family. I can catch up on communication during down times throughout the day over email..
Cake Pricing: Prices will depend on flavor, how many serving and the details of the cake design. My cakes are custom made for each customer, and the price is custom as well. Minimum cake order of $85.00
Wedding Cake Tasting: Tasting is only available for wedding parties. please inquire for price.
Availability: Services are available on a first come first serve basis. Please schedule for a quote and book your date as soon as your event date is established. Retainer fee: Pending date availability, to place an order for your event and book the date a 25% non-refundable retainer fee is required. Without the retainer fee I cannot hold your date. Fees can be paid through PayPal or in person.
Balance: The remaining balance must be paid before or upon date of delivery. If payment is not paid in full you order will not be fulfilled.
Refunds: Refunds are not provided for any reason.
Delivery: Local Avondale delivery is included in your order. Outside of Avondale the delivery cost is $1.00 per mile from my location and the event. The miles will be determined by mapquest.com using the shortest distance.
Damages: I am not liable or responsible for cake/ cupcakes once delivered. ie. dropped while trying to move cake, child smashes cake, or left out in unforgiving weather too long. (please see weather care instruction)
Pick-Up: You may pick up at my location free of charge. If you choose to pick up and transport I am not liable or responsible for the cake/ cupcakes once it has left my location. Please prepare your vehicle so that is it clear of items that may fall or roll into the side of the cake. I do everything I can to provide a well structured cake. But Cakes are very fragile and can break easily. Please drive slow and carefully.
Serving size: Wedding cakes and custom cakes are designed to serve the number of people you specified. 2″x3″. If you are serving larger slices and run out I am not responsible to provide additional cake.
Food Allergies: All my cakes are prepared near or around nuts. I do not accept orders with food allergy restrictions. Please advise guess of your event of this information.
Weather Care: Arizona weather can be very hot, any cake left out in the heat too long will melt. Arizona also deals with monsoon that brings humid weather. Cakes do not hold up well in humid weather. If the weather is humid cakes should be keep indoors in a cool place.